Materials & Accessories
207
LONGEVITY
How long will Barlow Tyrie
furniture last?
Barlow Tyrie’s outdoor furniture has
exceptional longevity by using the
highest quality materials, expert
craftsmanship, and carefully considered
design. Combined with the technical
knowledge and capability of our
outstanding Customer Service support,
which extends long beyond warranty
periods, our products are designed to
last. As such, we get feedback from
customers that when they eventually
need to replace or wish to buy new
furniture items, they will return to Barlow
Tyrie based on their excellent product
and customer experience.
WARRANTY
What is the warranty period for
a product?
Materials and products have varying
warranty periods and guarantee for
residential use that excludes damage
due to misuse. For further details, please
see www.teak.com.
ORDERING
Please add the correct suffix to the
product code when ordering. The suffix
denotes Frame colour + Sling colour +
ceramic tabletop colour, etc. We can
process your order without delay by
correctly adding the coded suffix.
e.g. Product reference code for an Aura
Armchair = 1AUA.01.500
Product code [1AUA] + Graphite frame
[.01] + Charcoal sling [.500]
DELIVERY
What needs to be considered before
arranging delivery?
Please note some large items are very
heavy. Our delivery service delivers
the product to tailgate only; you will
be responsible for arranging personnel
to carry and position the furniture.
If delivery is to a private address, you
must assess access width, height, and
manoeuvre room for a commercial
furniture lorry. Advise the stockist if it
is unsuitable before delivery. We will,
of course, try to accommodate the
wishes of our customers.